Have Questions?
If you are starting a plumbing project, or if you’re facing a plumbing emergency, the team at Archer Plumbing is here to help! Check below for a list of frequently asked questions to see if we’re right for you.
What is your service area?
Archer Plumbing primarily services Owen Sound and Port Elgin, but we can be available for projects across the Bruce peninsula, reaching up to Tobermory. If you’re unsure whether we can help or not, just give us a call and we can discuss your situation. 519-477-2470.
Can you provide service to my cottage?
Yes! Archer Plumbing specializes in helping cottage owners with their plumbing needs. Even if your cottage is remote, we can make the journey to help you wherever you are on the Bruce Peninsula, from Owen Sound to Port Elgin to Tobermory.
I’m building a new home in the country. Can Archer hook up my plumbing?
Absolutely! Archer Plumbing has years of experience hooking up water lines to new homes under construction, whether you live in the city or the country. From water tanks to well systems to water filtration to sewer lines, Archer can take care of your new home’s plumbing from top to bottom.
I have a clogged toilet. What do I do?
If you’re faced with a toilet clog, turn of the toilet’s water shut-off valve behind the tank to avoid an overflow, and then try using a plunger. If your plunger is in good condition and you are using the right amount of pressure, the clog should eventually break, and the water will drain. If the clog won’t clear through normal means, just call Archer! We have plenty of experience fixing clogs.
My toilet keeps refilling every few minutes. Is this a problem?
Not to worry, this is a common concern and can be easily remedied. The most likely cause is that the flush valve in your toilet tank is not sealing correctly, causing water to leak from the tank into the bowl. It could be caused by a faulty flapper, faulty flush valve or the lift chain getting twisted. If you’re unsure, just call Archer! We’re happy to inspect any noisy or malfunctioning water fixture to find the cause of the problem.
My pipes are draining very slowly. What could the problem be?
There are many reasons that your pipes could be draining slowly, such as cracked or collapsed drains or a serious clog deep in the system. The only way to know for sure is to have your pipes inspected. Archer is happy to inspect your system to get to the root of the problem and find the right solution for your problem.
Why am I not getting any hot water from my tank?
It depends on the kind of tank you are using, but there are a number of simple answers. If you’re using an electric water heater, the high temperature cut-off may have tripped and needs resetting, or it could be a faulty thermostat or heating element. If you’re using a gas water heater, your pilot light might have gone out or you may have a malfunctioning gas valve or thermocouple. If you’re unsure, just call Archer! We’ll be happy to inspect your system to figure out what’s keeping your water from heating up.
Why are my pipes rattling?
Rattling pipes are almost always caused by water lines not being properly secured, making them come into contact with the wood in your floor joists. Call Archer, and we can inspect your pipes and properly secure your water lines to help keep the noise down.